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At Family Deals, we want you to be satisfied with your purchase. Please review our return and exchange policy before placing your order.

Return & Exchange Window

Eligible items may be returned or exchanged within 5 days of delivery.

Requests made after the 5-day period may not be accepted.

Return Requirements

To qualify for a return or exchange, the item must be:

• Unused and unworn

• In its original condition

• In its original packaging

• Accompanied by proof of purchase

Items that have been worn, used, opened, damaged after delivery, or returned without their original packaging may not qualify for a return or exchange.

Non-Returnable Items

For health and hygiene reasons, certain items are considered final sale once opened or used.

These may include:

• Oil perfumes and fragrance products

• Barber tools and personal grooming products

• Clippers and razors

• Hair gels and personal-care products

• Socks

• Other hygiene-sensitive products

Items marked Final Sale or clearance may also be non-returnable.

Shoes, Hats, Sunglasses & Other Items

Shoes, hats, sunglasses, diffusers, and other eligible merchandise may be returned or exchanged within the 5-day return period as long as they are unused and meet our return requirements.

Damaged, Defective or Incorrect Items

Please inspect your order as soon as it arrives.

If you receive a damaged, defective, or incorrect item, contact Family Deals within 5 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos or videos of the item

• Photos of the packaging when applicable

We will review your request and work with you to provide an appropriate solution.

Exchanges

Exchanges are subject to product availability.

If the item you want is unavailable, another option may be offered depending on the situation.

Contact Us

For return or exchange requests, please contact Family Deals using the contact information provided on our website.